Tata Motors is India’s largest automobile company country\u2019s market leader in commercial vehicles launched Tata Motors Service Edge. Tata Motors passenger car division taken this initiative to enthrall its customers with a host of customer-desired service attributes.<\/p>\n
Tata Motors Service Edge mainly operates on 3 core attributes \u2018Response in minutes, resolve in hours<\/strong>\u2019; \u2018Service with unmatched reliability<\/strong>\u2019 and \u2018Assured value for money<\/strong>\u2019. It provides speedy assistance to customers when in need, assured value for money and also ensures a comprehensive solution for any problem in vehicle.<\/p>\n Tata Motors already has a network of over 800 authorised workshops which are located across more than 500 cities, and the company plans to expand to over 900 workshops by 2011. The 24×7 call centre will receive and respond to customer queries, concerns & feedback.<\/p>\n The company assimilates post service feedback from over 200,000 customers on an average every month through various customer engagement programmes.<\/p>\n Response in minutes, resolve in hours<\/strong><\/p>\n It provides 24X7 On-road assistance programme, Rapid repair, e-Service appointments, and Speed-O-service.<\/p>\n Service with unmatched reliability<\/strong><\/p>\n They provide Symptom based diagnostics, Flying doctors, and Quality repairs<\/p>\n Assured value for money<\/strong><\/p>\n The company has standardised and regulated service & repair charges and offers Value care, Tata Motors\u2019 Original Parts (TOP), Extended Warranty, and Gold Club attributes. <\/p>\n","protected":false},"excerpt":{"rendered":" Tata Motors is India’s largest automobile company country\u2019s market leader in commercial vehicles launched Tata Motors Service Edge. Tata Motors passenger car division taken this initiative to enthrall its customers with a host of customer-desired service attributes. Tata Motors Service Edge mainly operates on 3 core attributes \u2018Response in minutes, resolve in hours\u2019; \u2018Service with … <\/p>\n