Fortuner brakes raise fears, being replaced for free
Toyota has a tough time to halt the ongoing flaw in the brake system of Fortuner [images] SUV. The company is on the foray of replacing the brake kits and there is no talk of total recall. It is to be remembered that some months back, Toyota has to recall its premier brands for one flaw or other. The replacement is not a compulsory one but at the choice of the customers. Fortuner coming out of Toyota plant after Feb 2010 are trouble free but the ones preceding them are replaced at free of cost. It is estimated that some 180 customers have complained about this brake flaw. The company’s Indian Dy MD claimed that there is no panic that the cars are just replaced with the brakes unlike total recall. The company, he asserted, is more concerned about the safety of the customers.
Toyota does not see any infringement of fault, as these sort of problems are quite common and core to the business. The replacement will be covered under warranty coverage without any financial burden. Fortuner has brought some good fortune to Toyota as the sale, since the launch in August 2009, has been 8000 units in India. This has made the vehicle as the country’s best selling SUV. The company has pulsated this 2 tonne vehicle to the minds of customers. And the move to fix the brake fault and to replace it free of cost has brought in more credentials. Toyota has been in the blues as it had to recall its 8 million cars (which accounts more than five times of the net car sale in India). The premier brands among them are Corolla [images], Camry [images], hybrid Prius and SUV Lexus and the problems included accelerator pedals and brakes.